The default email settings in Guardian Tracking are made with a first line supervisor in mind.  These settings can be changed on the account page.  They include:

Incidents

  • A new incident is created about me.
  • An incident about me is updated.
  • A new incident is created for a direct subordinate.
  • A new incident is created for any subordinate.
  • An incident about a direct subordinate is updated.
  • An incident about any subordinate is updated.
  • An incident that I've participated in is updated.

Action Items

  • An action item is assigned to me.
  • An action item assigned by me is completed.
  • An action item is nearing it's due date.

Early Intervention Flags

  • A early intervention flag is raised for a direct subordinate.
  • A early intervention flag is raised for any subordinate.

Recognition Flags

  • A recognition flag is raised for a direct subordinate.
  • A recognition flag is raised for any subordinate.


If your are receiving too many emails you can make the necessary changes here.  For example, if you check the box beside "A new incident is created for a direct subordinate"  You will not get email for documentation created on down-line subordinates.  However, when you log on any new incidents will still be on you home page requiring you to view them before they will be removed.