This feature is in keeping with our philosophy of driving performance through positive recognition.


Creating a response category.

  • Go to categories page.  Categories for early interventionand recognition response are created in the same manner as those used for new documentation.
  • Open the dropdown list at the top of the “Manage Categories” page and select “Recognition.”
  • Add the appropriate response category, set the minimum title, then Save Changes.

Recognition flags are managed in the same manner as the intervention flags (SEE Early Intervention).

  • Reuse Incident – This feature is inactive by default. We recommend leaving the default setting. If selected, categories will accumulate resulting in a flag being retriggered when subsequent entries are made.