FAQ
Each client has a GT administrator assigned who can reset your user name and/or password.
If you know your user name the software should send you a...
Thu, 25 Aug, 2016 at 11:27 AM
Go to the account page. Enter your new password, confirm it, then save.
Thu, 25 Aug, 2016 at 12:06 PM
To create a desktop icon that links to Guardian Tracking:
Go to Guardian Tracking and Log In
Drag the image that appears directly beside the addr...
Thu, 25 Aug, 2016 at 1:59 PM
The default email settings in Guardian Tracking are made with a first line supervisor in mind. These settings can be changed on the account pa...
Fri, 26 Aug, 2016 at 1:36 PM
These are unread entries, either new or updated, about you or someone who reports to you. Simply read the entry and it will be removed from the recent ac...
Fri, 26 Aug, 2016 at 8:44 PM
Publish will complete the entry and distribute it into the system. Save will send the entry to your “Saved Folder”. Saved entries are “drafts” and are...
Fri, 26 Aug, 2016 at 9:03 PM
An action item is simply a follow-up task that can be assigned to yourself or another employee. You will receive an email when a task is due, when a task...
Fri, 26 Aug, 2016 at 9:39 PM
No. You will notice the “Employees” field will appear again after you have entered a name. Add the other names then enter the text one time and publish...
Fri, 26 Aug, 2016 at 10:08 PM
Guardian Tracking does not have an integrated spell check, but works with those found in all modern browsers. If your browser does not have a spell check,...
Fri, 26 Aug, 2016 at 10:10 PM
There are a couple of possible answers:
It is most likely a file size issue. Any single attachment is limited to 4MB in size. Most documents should b...
Wed, 23 Aug, 2017 at 1:13 PM