Guardian Tracking Support

  The Minimum titles defines who can create a particular entry in Guardian Tracking.  The minimum title selected, or any up line title, can create t...

You need to contact us.  Hopefully, the old admin user has assigned you as an admin in the software.  If not, we can assign you as an admin from our end. ...

This feature will enable an organization to give a specific user(s) permission to see all entries under certain categories. For example, you may decide...

View All allows a user to see ALL documentation in the system, including inactive employees, regardless of their position in the hierarchy.  You should b...

It is important to periodically audit the employee list for accuracy. You can user the “type to filter” window at the top of the employee list. You can us...

You cannot delete an employee.  Employees who leave the organization are made inactive.  This action will archive data on the past employees and will fre...

We’ve been contacted by a number of clients who are making who are making extensive use of custom fields…far more extensive than we had anticipated.  As a r...

This is an issue we're aware of and plan to correct.  The issue is the custom fields don't remain in the order you arranged them in when you assig...